Frequently Asked Questions

We ship to addresses in the United States only. We cannot ship to other countries at this time.

Shipping is free on every order.

Orders usually leave our US warehouse within 1–3 business days. Delivery then takes about 3–5 business days. These are estimates and can be longer during the holiday rush or bad weather.

Order by December 12 for the best chance of delivery before Christmas. We cannot guarantee a delivery date because the carrier controls the final delivery.

When your order ships, we email you the tracking number. If you have not received it within 4 business days, please contact us.

All payments go through PayPal. You can pay with your PayPal balance or with a debit or credit card through PayPal's guest checkout. We never see or store your card details.

Email us as soon as possible. If your order has not been sent to the warehouse yet, we can change or cancel it and refund you in full. Once it has shipped, our return policy applies.

Email us within 30 days of delivery with your order number and a photo of the problem. We will send a replacement or refund you, at no cost to you.

Yes, within 30 days of delivery if it is unused and in its original packaging. Contact us first for the return address. Return shipping for change-of-mind returns is paid by the customer. Details in our Returns & Refunds policy.

Email benhamedfarid5@gmail.com or use our contact form. We reply within 1–2 business days.