Returns & Refunds

Damaged, defective or wrong item

If your item arrives damaged, does not work, or is not what you ordered, email us within 30 days of delivery with your order number and a photo of the problem. We will send a free replacement or give you a full refund. You do not need to send the item back unless we ask.

Change of mind

You can return an item within 30 days of delivery if it is unused, in its original condition and original packaging.

• Contact us first at benhamedfarid5@gmail.com. We will give you the return address. Items sent back without contacting us first may not be accepted.
• Return shipping costs for change-of-mind returns are paid by the customer.
• We recommend using a trackable shipping service.

Refunds

Once we receive and check your return, we refund the item price to your original payment method through PayPal. Refunds are usually issued within 5 business days after we receive the item. Your bank or card may take a few more days to show it.

Items we cannot accept back

• Items that have been used, damaged by the customer, or are missing parts or packaging (for change-of-mind returns).

Cancellations

If you want to cancel, email us as soon as possible. If the order has not been sent to the warehouse yet, we cancel it and refund you in full.